Terms and Conditions

These Terms and Conditions govern your use of the Broward House Cleaning website and any services offered by the Company.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use this Website.

1. Use of Website

You agree to use this Website only for lawful purposes.

You may not:

Submit false or misleading information.

Make fraudulent bookings.

Interfere with Website functionality.

Attempt unauthorized access.

Transmit spam, malware, or harmful code.

Harass or abuse Company representatives.

We reserve the right to deny service or terminate access at our discretion, subject to applicable law.

2. Services

Broward House Cleaning provides regular cleaning, deep cleaning, Airbnb cleaning, commercial cleaning, and move-in/move-out cleaning.

All services are subject to availability and confirmation. Submission of a form, inquiry, or booking request does not guarantee acceptance.

We reserve the right to:

Refuse service.

Cancel appointments.

Modify service offerings.

Correct pricing errors.

Any changes affecting a confirmed appointment will be communicated to the customer.

3. Bookings, Cancellations & No-Shows

Appointments may require confirmation.

Cancellation, rescheduling, late arrival, and no-show policies will be disclosed at the time of booking or in the service agreement.

Deposits, if required, may be non-refundable when disclosed in advance and permitted by law.

Failure to cancel within the disclosed notice period may result in cancellation or no-show fees where permitted by law.

4. Payments & Billing

Pricing and payment requirements will be provided when requesting a quote or booking a service.

Prices may change for future bookings. Changes to confirmed pricing or the agreed scope of work require customer approval.

If applicable:

Deposits may be required.

Payment authorization may be required at booking.

Refund conditions will be disclosed before payment.

Refunds are subject to the applicable service agreement and any rights provided by law.

5. Chargebacks & Payment Disputes

If you have a billing concern, please contact Broward House Cleaning so we can attempt to resolve it.

Nothing in these Terms limits your right to dispute a transaction under applicable law or your payment provider’s rules.

For fraudulent transactions or unpaid amounts, the Company may pursue remedies available under applicable law.

6. No Guarantee of Results

Cleaning results may vary depending on the condition of the property, surface materials, existing damage, and the service selected.

The Company does not guarantee removal of every stain, odor, or buildup unless expressly stated in a written agreement.

Website content is provided for general informational purposes only.

7. Intellectual Property

All Website content, including text, graphics, logos, design elements, and layout, is owned by or licensed to Broward House Cleaning and is protected by applicable intellectual property laws.

Some images, graphics, or media may be licensed from third-party providers.

If you believe any content infringes your copyright, please contact:

Upon receiving proper notice, we will investigate and, if appropriate, remove the content.

You may not copy, reproduce, distribute, or exploit Website content without written permission, except as permitted by law.

8. User-Generated Content

If you submit reviews, testimonials, photos, or comments specifically for publication or promotional use, you grant the Company a non-exclusive, royalty-free license to use, display, reproduce, and distribute that content for the agreed purposes.

Photos or information submitted privately to request a quote or arrange cleaning are not automatically authorized for marketing use.

You represent that you own or have permission to submit such content.

9. SMS Terms (If Applicable)

If you opt into SMS communications from Broward House Cleaning, you may receive messages related to appointments, services, updates, or marketing, according to your consent.

Message frequency may vary.

Message and data rates may apply.

Consent to marketing messages is not a condition of purchase.

To opt out, reply STOP.

For assistance, contact:

Carriers are not liable for delayed or undelivered messages.

Information collected through messaging is handled as described in our Privacy Policy.

10. Third-Party Tools & Links

The Website may integrate third-party services, including:

Booking platforms.

Payment processors.

CRM systems.

Analytics tools.

Advertising platforms.

Third-party services operate under their own terms and privacy policies. We do not control their independent operations or practices.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the Website is provided “AS IS” and “AS AVAILABLE.”

We disclaim implied warranties relating to the Website, including merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

We do not guarantee uninterrupted or error-free Website operation.

Cleaning services remain subject to the agreed scope of work, any written service commitments, and applicable law.

12. Limitation of Liability

To the maximum extent permitted by law, Broward House Cleaning shall not be liable for indirect, incidental, or consequential damages, including loss of profits, loss of data, or business interruption.

To the extent permitted by law, total liability shall not exceed the amount paid by you for services in the preceding 30 days.

These limitations do not exclude liability that cannot legally be excluded or restricted.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Broward House Cleaning, its owners, employees, contractors, and affiliates from third-party claims, damages, losses, or reasonable legal fees arising from:

Your unlawful misuse of the Website.

Your violation of these Terms.

False information knowingly submitted by you.

This provision does not apply merely because you exercise a lawful payment dispute or consumer protection right.

14. Class Action Waiver

To the extent permitted by applicable law, claims shall be brought in your individual capacity rather than as a plaintiff or class member in a class or representative proceeding.

This provision does not restrict rights that cannot legally be waived.

15. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond its reasonable control, including:

Natural disasters or severe weather.

Power outages.

Internet failures.

Government actions.

Pandemics.

Labor disputes.

If such an event affects your appointment, we will communicate available scheduling options and address any prepaid services in accordance with the booking agreement and applicable law.

16. Modifications

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.

Changes will apply prospectively and will not alter an existing service agreement without any consent required by applicable law.

17. Contact Information

If you have questions regarding these Terms, contact:

Broward House Cleaning
Phone: {{